Trust and professionalism – these were the two pillars that defined Mladen and Yordan’s friendship when they set out to create MY Synergy in 2019.

The two co-founders first met at the National Oncology Hospital, but it was not until they got separated briefly that they realized their potential grew stronger when they worked together.

Reunited again at the National Social Security Institute (NSSI), the pair embarked on an ambitious journey to modernize and expand the institution’s IT capabilities. A restructuring project of unprecedented scale in their careers, the experience there shaped their common values, which later became the foundation of MY Synergy.

“Mladen and I were working 16-hour shifts at the NSSI. We were 100% committed to upgrading their IT capacity because we felt it was not up to modern standards. The NSSI is an institution of strategic importance, and it has considerable resources, so we focused mainly on establishing protocols, improving processes, and training core skills”, Yordan recounts.

The challenge was enough to prove that the two shared a common work ethic – set simple goals, but approach them with selfless commitment and personal responsibility.

On the day they founded the company, Mladen and Yordan promised each other 2 things: that they will approach any challenge with the same vigor that bonded them before, and that they will build a team of professionals with the same worldview.